Duetto is the only revenue strategy platform that enables hoteliers to capture dynamic demand, increase efficiency, and be more agile.
At Duetto, I worked at making improvements and enhancements across many products, as well as developing the UX practice and assets such as the design system.
At McKesson, I worked with the product team to design and develop an inventory and pricing management tool for their sales teams. Previously, pricing and inventory had been managed using spreadsheets emailed to sales, who had no control over pricing, or insight into inventories.
At ExxonMobile, we designed an application to manage the information gathered from sensors placed on equipment in the field. The application also had a mobile element for field workers to use to place and activate sensors. This enables the client to monitor the working condition of the equipment and receive alerts when there is an incident.
For a deep dive into this project, see the case study.
At AT&T, I worked as a User Experience Lead on their business to business applications. The samples below are high-fidelity wireframes for the Search, Filtered Search, and Saved Search functions that are utilized throughout the suite of applications.
At USAA, I worked as a User Experience Director consultant, implementing a lean UX approach to redesigning the billing experience. Utilizing in-house and external research, and a fail-fast iterative design approach, we were able to design, test, and prove our concepts quickly and with reliable feedback.
At Lanyon, I was hired as a User Experience Director to build and direct an internal user experience team. The company had recently been acquired by a private equity firm and was restructuring and revamping all of it's event-management products. Below is the refreshed visual toolkit for one of the applications.
At Southwest Airlines, I worked as a user experience designer for a re-thinking of their operations suite of software. Going off of the client's requirements, and some initial research findings, I designed a set of flows that could be used to explain a dashboard approach to redesigning the application. Also shown is a simple visual toolkit to be used for iterating and expanding upon the design.
At Expedia, I worked as a user experience designer, conceptualizing and executing designs in their truly design centered environment. Below are a few samples of designs that were tested and implemented along the checkout and cross-sell paths.
At America Airlines, I worked as a user experience designer with the team that redesigned the entire booking path on aa.com. Below are concepts and designs for the homepage, merchandising, and cross-sell portions of the flow.